Privacy Policy

Privacy Policy for Open Fuel Ltd Pty

Effective Date: January 29, 2025

1. Introduction

Open Fuel (Pty) Ltd ("we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.openfuel.co.za or engage with our services. By accessing or using our website and services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses, and payment details.

  • Demographic Information: Age, gender, preferences, and interests.

  • Technical Data: IP address, browser type, operating system, device information, and browsing behavior.

  • Usage Data: Information about how you interact with our website, products, and services.

  • Health and Fitness Data: Information related to your fitness activities, nutrition, and hydration preferences.

3. How We Collect Information

We collect information through various methods:

  • Direct Interactions: When you provide information by filling out forms, creating an account, making purchases, or contacting us.

  • Automated Technologies: As you navigate our website, we collect technical data using cookies, server logs, and similar technologies.

  • Third-Party Sources: We may receive information about you from third parties, such as analytics providers, advertising networks, and payment processors.

4. Use of Your Information

We use the collected information for the following purposes:

  • To Provide and Manage Our Services: Processing orders, delivering products, and managing payments.

  • To Personalize User Experience: Tailoring content and product recommendations to your preferences.

  • To Improve Our Website and Services: Analyzing data to enhance our offerings and user experience.

  • To Communicate with You: Sending updates, newsletters, promotional materials, and responding to inquiries.

  • To Ensure Security: Protecting against fraud and maintaining the security of our website and services.

  • To Comply with Legal Obligations: Adhering to applicable laws and regulations.

5. Sharing Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our website, conducting business, or providing services to you, under confidentiality agreements.

  • Legal Requirements: When required by law or in response to valid legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

  • With Your Consent: When you provide explicit consent to share your information.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to certain exceptions.

  • Objection: Object to the processing of your personal information for specific purposes.

  • Data Portability: Request transfer of your personal information to another entity.

To exercise these rights, please contact us at info@openfuel.co.za.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Open Fuel (Pty) Ltd
Cape Town, South Africa
Email: info@openfuel.co